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Breakfast: 8.30am – 10.00am
Lunch: 12pm – 2.30pm
Dinner: 6pm – 9pm
Sunday: 12pm – 3.30pm & 6pm – 7.30pm

There is no dress code. Please come in whatever you feel comfortable in, but please refrain from wearing anything that could be offensive.

We are an ancient inn – so please take care on all surfaces, some of which are stone and can be uneven or slippery.

We accept cash and all major European cards, including American Express in the pub and dining rooms. Payment is by card only for our Guest Rooms. We do not accept payment by cheque or traveller’s cheque.

We have a large car park at the rear of the Pub, which all guests are able to use. Please inform the manager on duty if any vehicles are to be left overnight by guests who are not staying with us. All vehicles and their contents are left solely at the owner’s risk and the Pub is not liable for any damage.  Please ensure that you park in a way that is respectful to other guests.


The mobile phone signal is very weak at The Three Horseshoes and in Batcombe village.  Calls can be made at the property via WhatsApp or WIFI calling, if your device supports it.


Dogs are allowed in the bar and dining areas of the Pub, all outside areas and for overnight stays in Rooms 1, 2 & 4.  Please note there is a cleaning fee of £30 per stay in our guest rooms and this facility is only bookable via our email address. We would like to politely ask that all dogs are kept under control by their owners and must remain with their owners at all times, and kept on a lead if necessary. This will be a huge help to the team and guests at The Three Horseshoes as it will prevent them from being trip hazards and protect those who suffer from allergies. Please contact us directly at should you have a guide dog and need any additional support with either dining or guest room reservations.

Smoking and vaping are not permitted inside any of our buildings. If the smell of smoke is detected in your room upon departure, we may charge an extra fee for the additional cleaning required.

While there are alarms and CCTV on the premises, all guests are responsible for their own belongings and vehicles. If you are staying with us, we recommend that you keep your room locked when it is left unoccupied.


We ask that all guests are mindful of one another when dining and staying as a guest at The Three Horseshoes. We must also be mindful of the houses around us to ensure we do not disturb our lovely village. If any of our guests are rude or dismissive to staff or other guests, we have the right to ask them to leave, although we sincerely hope this never happens.

All of our guest rooms are located above the kitchen, bar and/or dining areas and therefore some general noise may be heard during opening times. However, we have installed the maximum soundproofing in each of the rooms, where the building could accommodate it, to mitigate any intrusive noise disturbance for the comfort of our guests.

Should you suffer from any food allergies or intolerances and you are dining with us please make your waiter aware of this as soon as possible. Our kitchen can accommodate nearly all requirements and we will always do our best to ensure you have something delicious to eat.
If you are staying with us and have a feather allergy please let us know on booking your room, or at least 24hrs before your stay, so that we can provide hypoallergenic bedding where possible.

We don’t have a minimum stay policy for guest room reservations at The Three Horseshoes.

Check-in is from 3pm and check-out is by 11am.  If you require a later check-out, please make a request as soon as you can and we will try to be as accommodating as possible.


A full Somerset Breakfast is included in our room rates.
Breakfast is served from 8.30am until 10.00am in the dining room (or on the terrace in summer). If you require breakfast any earlier, please let us know at the time of your booking or, at the latest, within 48 hours of your arrival.

Our room rates and full descriptions of each room can be found on the Rooms tab on our website and include breakfast. This rate is 100% payable in advance of your stay.


Please contact us directly about cancellations with as much notice as possible. 
Guest room reservations are refundable up to 7 days prior to arrival. Cancellations made in the 7 days prior to your arrival date, and which we are unable to resell, are not refundable.
No refunds will be granted if you fail to arrive for your booking.

If you are bringing infants that require a cot, we can supply one to you with a fitted sheet free of charge. Further bedding should be brought for your stay.

We also provide additional single beds for children under 16 yrs at a charge of £50pppn.  Children under 5 will be charged at £25pppn for any subsequent nights. We have limited availability, so please get in touch with us at prior to your arrival to ensure we can make one available for your stay. We have 2 interconnecting rooms (Rooms 3 & 4) suitable for families, so please ensure you select these rooms when booking. Children (below the age of 16) should not be left unaccompanied on the premises.

There will be no staff members on site between approximately midnight to 8am.
If you require assistance during the night, you will find the emergency contact number in the guest booklet provided.

Your guest room keys should be returned to a member of staff at the end of your stay.  If you mistakenly taken one of the room keys following your departure please ensure it is returned to us within a week to avoid facing a £20 charge for a replacement.


We will follow all government guidelines regarding COVID-19 and work with best practice measures in the Pub, Dining Rooms and Guest Rooms. We ask our guests to respect any restrictions we have implemented and follow the government guidelines.

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